Get paid for what you sell
When earnings arrive, what your share is calculated from, and why they wait before you can withdraw
Your share of a sale lands in your earnings balance the moment the sale completes. There's no clearing period before it appears and no approval step.
What waits is taking it out. Earnings can't be withdrawn until 14 days after the sale, because that's how long the buyer has to ask for a refund.
Why the wait
A refund reverses the sale, including your share of it. If you could withdraw on day one, a refund on day ten would be Panoply taking money back out of your bank account. Holding earnings for the length of the buyer's window means that never has to happen.
Your dashboard shows the two figures separately: what you've earned, and what's available to withdraw right now. When something is held it also shows the date the oldest part of it is released.
You can spend held earnings on Panoply. The hold is on withdrawal only.
What your share is calculated from
Two rules cover almost every question:
- Your share is a percentage of your price, set by your subscription plan. The rate lives on one page: Set a price and understand your cut.
- It's calculated on the VAT-exclusive amount. Tax the buyer paid on top is never part of your earnings and never part of the platform's cut.
So if you priced an app at $10, your share is a percentage of $10 — regardless of what a particular buyer's total came to after tax in their country.
The rate is fixed at the time of sale
Each sale records its own split when it happens. That has a useful consequence: changing plans never rewrites your history. Sales made on your old plan keep the old rate; sales after the change use the new one. A refund reverses exactly what the original sale recorded, so a refund can't pay out at a rate the sale was never made at.
Reading your earnings
Your dashboard lists each sale with the amount recorded against it. If a sale is refunded, the reversal appears alongside it — the sale doesn't disappear from your history.
Two balances, one of which you can withdraw
PAC you were paid for a sale is earnings, and it's the only PAC that can leave the platform. PAC you added yourself is spend-only, forever. They're never shown as a single total. See Use your dashboard and Pay with PAC.